Faq

Frequently Asked Questions (FAQ) 🐶

1. How long does shipping take?

Shipping usually takes 7–15 business days depending on your location. You will receive a tracking number once your order has been shipped.

2. Do you offer returns or refunds?

Yes! If you are not satisfied with your order, you can contact us within 14 days of receiving your item. We will do our best to help with a replacement or refund.

3. How can I track my order?

Once your order is shipped, we will send you a tracking number by email so you can see where your package is at any time.

4. What payment methods do you accept?

We accept most major payment options such as:

Credit cards
Debit cards
Shop Pay
Other secure payment methods available at checkout

5. Are your products safe for pets?

Yes! We carefully choose products that are designed to be safe and comfortable for pets.

6. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We may not be able to make changes once the order has been shipped.